Question 1

Poor Foam Production/Spraying or Leaking Water

Accepted Answer

If you have poor foam production, try adding a little more solution first. Make sure you're mixing it well and give it about 30 seconds to cycle through.If you know that you have water from a well, you may find that you need to use more solution than is generally recommended due to the mineral content of your water.LOTS OF WATER COMING OUT BUT LITTLE FOAM?Check first for leaks around the pump hose connection. Hand tighten anything that might be lose there.If this looks good then it may be that the cannon was "damaged" in transit. It's easy to fix and we have provided tools and parts for this. Repair/adjustment should only take a few minutes.Here is an in depth 3 minute video on how to fix almost anything that could be causing the problem.Watch the whole video first before attempting repair. All of these are very quick and easy but it's helpful to have context and know things to look for first.

Question 2

Breaker Tripping

Accepted Answer

There are two main reasons why power might get cut off for foam equipment: Ground Fault (GFCI) and Circuit Breaker (CB).GFCI outlets and pigtails stop power when they sense even a little water on the electrical connection. Before plugging in, make sure all connections are dry. To restore power, just press the RESET button once the water is gone.Circuit Breakers trip when too many devices are on the same circuit. Remember, a circuit might power multiple outlets. For example, outdoor outlets in many homes are on one circuit.To avoid tripping, ensure only the foam equipment is plugged into its circuit. Often, as an example, people have fridges on the same circuit as outdoor outlets, causing issues. Simply use a different circuit or unplug other devices to free up capacity on that circuit for the cannon(s).If you need two circuits (e.g., for running two foam cannons), try using one indoor and one outdoor outlet. Always use the GFCI pigtail, especially indoors to reduce the risk of electric shocks.

Question 3

Doesn't turn on

Accepted Answer

We test all equipment prior to sending it out, so your equipment should be in working order. However, here's some helpful troubleshooting instructions.First, check your outlet by plugging in something you know works, like a phone charger or a lamp.If it doesn't work, check for a GFCI "reset" button. Many outdoor outlets will initially not work because their GFCI (ground fault) has been tripped. Hit the reset button and see if power is restored. If not, check the breaker for that outlet.Resetting GFCI: Look for a TEST/RESET button on the outlet. Sometimes, it's on a different outlet on the same circuit. For example, your outdoor outlets may all be GFCI protected but there's only a test/reset button on one of them. Check those for the test/reset button and hit RESET on them as well.If the outlet works fine, but the foam cannon still won't turn on, press the RESET button on the 3ft GFCI pigtail. Check power at the end of this pigtail by plugging something directly into it that you know works.If it's still not working but the GFCI pigtail has power coming out of it, check if there's power at the power strip by plugging in something else that works. If there's power there but the cannon still won't turn on, make sure the power switch on the cannon is on and check the switch on the extension cable reel is also on.If none of that helps, let us know, and we'll figure out what's wrong or replace it if needed.

FOAM MACHINE INSTRUCTIONS

Before your party, make sure to test all your equipment.

VIDEO

Instructions

HELPFUL TIPS AND TRICKS

What's the best surface for a party?

Is it safe for grass? (And some notes on grass parties)

Can I use other solution/soap in the machine?

What's in the foam?

SUGGESTED SPOTIFY PLAYLIST

TROUBLESHOOTING

Poor Foam Production/Spraying or Leaking Water

Breaker Tripping

Doesn't turn on